Effective Date: 12/18/2024

ExamWise (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services. By accessing or using ExamWise, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, email address, phone number, and payment details provided during account creation or purchase.
• Usage Data:
  • Information about your interactions with our platform, such as login times, pages visited, and test performance.
• Device Information:
  • Information such as IP address, browser type, and operating system collected through cookies or other tracking technologies.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Personalize your learning experience and recommend content.
• Process transactions and send purchase confirmations.
• Communicate with you about your account, updates, and promotions.
• Ensure compliance with legal obligations and terms of service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers:
  • Trusted third-party vendors that assist with payment processing, analytics, and email communication.
• Legal Authorities:
  • When required to comply with legal obligations or protect our rights and users.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of promotional communications.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. Cookies help us understand user behavior and improve functionality. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates when the policy was last revised. Continued use of our services after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: hello@examwise.io
Address: Wenceuslau Bras 265, São Caetano do Sul, SP, Brazil

Thank you for trusting ExamWise. Your privacy matters to us.